The active reception tablet
The tour of the vehicle is a major step in the customer journey, to optimize its efficiency, we have set up R-BOOK SERVICE, Renault tool for the Renault network exclusively. To simplify the job of the service advisor, the application R-BOOK SERVICE offers an orderly system available on tablet. This application structures the stages of the vehicle tour and prepares the automation of the quotation of the interventions to be carried out in DFMWEB.
Mobility Application on tablet, the vehicle tour is facilitated thanks to R-BOOK SERVICE.
Additional sales Go around the vehicle in the presence of the customer favors the proposal of additional services.
Transparency The customer actively participates, the exchanges with the service-advisor are done naturally and clearly, which is reassuring for your customers.
Proximity The active reception tablet allows a certain user-friendliness, which facilitates its loyalty.
R-BOOK SERVICE, the simplified vehicle tour
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